77g7 Privacy Policy — How We Protect Your Data

Introduction

77g7 is committed to protecting the privacy and personal data of everyone who uses our platform. We understand that trust is foundational to any online service, and we take our responsibility as custodians of your personal information seriously. This Privacy Policy has been written to be clear, direct, and straightforward — we want you to understand exactly what data we hold about you and what we do with it.

This policy applies to all personal data collected via the 77g7 website at https://77g7.io, including data provided during registration, data generated through your use of games and services, and data collected automatically through your device and browsing activity on our platform. It applies to all users in Bangladesh and in any other jurisdiction from which 77g7 is accessible.

If you have any questions about this policy that are not answered below, please contact our support team at [email protected]. We will respond to privacy enquiries within 5 business days.

Data We Collect

77g7 collects personal data through several channels. The categories of data we collect are described below:

2.1 Registration Data

When you create a 77g7 account, we collect the information you provide directly, which includes:

• Full legal name
• Date of birth (for age verification purposes)
• Residential address (including city, district, and postal code within Bangladesh)
• Email address
• Mobile phone number
• Preferred payment method (e.g., bKash, Nagad, Rocket, Upay)
• Username and hashed password (the plain-text password is never stored)

2.2 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) process — which may be required before processing withdrawals or at any point during the account lifecycle — we may collect:

• Copies of government-issued photo identification (National ID card or passport)
• Proof of address documents (utility bill, bank statement)
• Source of funds documentation where required by our compliance procedures

2.3 Transactional Data

We maintain records of all financial transactions on your account, including deposits, withdrawals, bonus credits, wagering activity, game session results, and wallet balance history. These records are retained for compliance and dispute resolution purposes.

2.4 Technical & Usage Data

When you access 77g7, our systems automatically collect certain technical data about your device and browsing behaviour, including:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Pages visited, time spent on each page, and navigation paths within the platform
• Game sessions initiated, duration of play, and game-specific interaction data
• Referral source (how you arrived at 77g7)

2.5 Communication Data

If you contact 77g7 via our support channels (email), we retain records of those communications, including your enquiry, our responses, and any supporting documentation you submit. This allows us to track the history of your interactions with our team and improve service quality.

How We Use Your Data

77g7 uses the personal data we collect for the following specific purposes:

• Account Creation and Management: To register your account, authenticate your identity at login, and maintain the operational integrity of your account throughout its lifecycle.
• Age and Identity Verification: To confirm that you meet the minimum age requirement of 21 years and that the information you have provided is accurate and authentic.
• Payment Processing: To initiate and record deposit and withdrawal transactions via bKash, Nagad, Rocket, Upay, and other supported payment channels. Payment data is shared with the relevant payment processor only to the extent necessary to complete the transaction.
• Game Delivery and Platform Operation: To provide access to casino games, sports betting markets, and all other platform features in a stable, secure, and personalised manner.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, multiple-account creation, bonus abuse, and any other activity that violates our Terms & Conditions or applicable standards.
• Responsible Gaming: To monitor player behaviour for signs of problematic gambling, to apply deposit limits and self-exclusion restrictions that you have requested, and to fulfil our obligations in relation to player welfare.
• Customer Support: To respond to your enquiries, resolve disputes, and maintain a record of communications for quality assurance and continuity of service.
• Legal and Compliance Obligations: To comply with applicable anti-money-laundering (AML) obligations, to respond to lawful requests from regulatory or law-enforcement bodies, and to maintain records as required by our operational standards.
• Platform Improvement: To analyse aggregated and anonymised usage data to identify trends, improve platform performance, and develop new features that better serve our players in Bangladesh.
• Service Communications: To send you transactional notifications (e.g., deposit confirmations, withdrawal status updates, security alerts) and, where you have opted in, promotional communications about bonuses, new games, and seasonal offers.

We do not use your personal data for automated individual decision-making that has a significant legal or similarly serious effect on you without providing you with an opportunity to contest that decision.

Legal Basis for Processing

77g7 processes your personal data on the following legal bases, depending on the purpose of the processing:

• Contractual Necessity: The majority of data processing on 77g7 is necessary to perform the contract between you and the platform — namely, to operate your account, process your transactions, and provide access to games and services. Without this processing, we could not deliver the service.
• Legitimate Interests: We process certain data — such as technical usage logs and fraud detection signals — on the basis of our legitimate interests in operating a secure, fair, and commercially sustainable platform. We balance these interests against your rights and will not process data on this basis where it would cause undue harm to your privacy.
• Legal Obligation: Some processing is required to comply with applicable legal and regulatory standards, including AML obligations, KYC requirements, and responses to lawful authority requests.
• Consent: Where we process your data for marketing communications or for optional features, we rely on your explicit consent. You may withdraw consent at any time by contacting our support team without affecting the lawfulness of processing that occurred prior to withdrawal.

Data Sharing & Disclosure

77g7 does not sell, rent, or trade your personal data to any third party for their own commercial or marketing purposes. We share data only in the limited circumstances described below:

5.1 Payment Processors

To process deposits and withdrawals, we share the minimum necessary transactional data with our approved payment partners, including bKash, Nagad, Rocket, Upay, Visa, and Mastercard. These processors are bound by their own data protection obligations and are only permitted to use shared data to complete the relevant transaction.

5.2 Game Content Providers

Games on 77g7 are supplied by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive session identifiers or anonymised technical data necessary to load and operate their games. They do not receive your name, payment details, or contact information.

5.3 Compliance and Legal Obligations

We may disclose your personal data to relevant authorities where required to do so by law, by court order, or in connection with the investigation of suspected financial crime, fraud, or money laundering. We will only provide the minimum data required to satisfy the legal obligation and will notify you where legally permitted to do so.

5.4 Platform Service Providers

77g7 uses a small number of trusted third-party service providers to support our technical operations, including cloud hosting infrastructure, email delivery services, and platform analytics tools. All such providers are contracted to process data solely on our behalf and in accordance with our instructions.

Cookies & Tracking Technologies

77g7 uses cookies and similar tracking technologies to support platform functionality, maintain your session, and analyse how the platform is used. The types of cookies we deploy are described below:

6.1 Strictly Necessary Cookies

These cookies are essential for the platform to function and cannot be disabled. They enable core features such as session authentication (keeping you logged in), security tokens that protect against cross-site request forgery, and load-balancing mechanisms that ensure stable platform performance. No personal data is shared with third parties via these cookies.

6.2 Functional Cookies

Functional cookies remember your preferences — such as your preferred language, currency display, and responsible gaming settings — so that you do not need to reconfigure them on every visit. These cookies improve the comfort and continuity of your experience on 77g7.

6.3 Analytics Cookies

We use anonymised analytics cookies to understand aggregate player behaviour on the platform: which pages are most visited, where users spend the most time, and where technical issues or drop-offs occur. This data is used exclusively to improve platform design and performance. Analytics data is processed in aggregated, non-identifiable form.

6.4 Managing Cookies

You can control and delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will impair your ability to use the platform — in particular, you will not be able to remain logged in. Details on how to manage cookies in the most common browsers are available through your browser's help documentation.

Data Retention

77g7 retains your personal data for as long as is necessary to fulfil the purposes described in this policy, unless a longer retention period is required by our compliance obligations. The general retention schedule is as follows:

Once data reaches the end of its applicable retention period, it is securely deleted or irreversibly anonymised so that it can no longer be associated with any individual.

Data Security

77g7 implements a layered approach to data security, combining technical controls, operational procedures, and staff practices to protect your personal information against unauthorised access, loss, alteration, or disclosure.

Key security measures include:

• Transport Layer Security: All data in transit between your browser and the 77g7 platform is encrypted using TLS 1.2 or higher, with 256-bit SSL certificates. Any attempt to access the platform over an unencrypted HTTP connection is automatically redirected to HTTPS.
• Password Hashing: Your account password is never stored in plain text. We use industry-standard cryptographic hashing algorithms to store passwords in a form that cannot be reversed to reveal the original value.
• Access Controls: Internal access to personal data is restricted on a strict need-to-know basis. 77g7 staff members are only granted access to the categories of data necessary to perform their specific role.
• Payment Data Isolation: Full payment card numbers and mobile wallet credentials are never stored on 77g7 servers. Payment processing is handled by certified third-party payment processors operating their own secure, compliant environments.
• Incident Response: In the event of a data security incident that may affect your personal data, 77g7 will investigate promptly, take steps to contain the incident, and notify affected users without undue delay where the incident poses a risk to their rights or interests.

While we take all reasonable and commercially practicable measures to protect your data, no system is completely immune to risk. We encourage you to use a strong, unique password for your 77g7 account and to contact us immediately at [email protected] if you suspect unauthorised access.

Your Rights Over Your Personal Data

As a user of the 77g7 platform, you hold a range of rights in relation to your personal data. These rights may be exercised at any time by submitting a request to [email protected]. We will respond to all verified data rights requests within 5 business days.

Please note that some rights are subject to limitations. For example, we cannot delete transaction records that we are required by applicable standards to retain for a defined period. Where we are unable to fulfil a request in full, we will explain the reason clearly in our response.

To exercise any of the above rights, please email [email protected] with the subject line "Data Rights Request" and include your registered username and the nature of your request. We may ask you to verify your identity before processing the request.

Children & Minors

77g7 is strictly an adults-only platform. No person under the age of 21 is permitted to register an account or use any feature of the platform. We do not knowingly collect personal data from individuals under 21 years of age.

If you are a parent or guardian and believe that your child has accessed 77g7 or provided personal information to the platform, please contact us immediately at [email protected]. We will investigate promptly and, if confirmed, delete any data associated with the minor and close the account.

77g7 employs age verification procedures at registration and, where necessary, through KYC document checks to minimise the risk of underage access. We take this obligation seriously and will not knowingly allow any minor to participate in gambling activity on the platform.

Third-Party Services

The 77g7 platform integrates with a number of third-party services to deliver games, process payments, and maintain platform infrastructure. These services operate their own privacy policies and are responsible for data they independently collect or process. 77g7 is not responsible for the privacy practices of third-party providers.

Third-party game content providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — may use session-level technical identifiers to authenticate game launches. These identifiers do not include your name, email address, or payment information.

Payment processors handling bKash, Nagad, Rocket, and Upay transactions operate under their own applicable data frameworks. When you initiate a deposit or withdrawal, you are also subject to the privacy terms of the relevant payment provider for that specific transaction.

77g7 does not embed social media plugins, third-party advertising networks, or behavioural tracking scripts from external marketing platforms. Our platform does not serve targeted advertisements based on your personal data.

Policy Amendments

77g7 reserves the right to update or amend this Privacy Policy at any time. Changes may be made to reflect updates to our services, changes in applicable legal or regulatory standards, or improvements to our data handling practices.

When a material change is made to this policy, we will notify registered users via the email address associated with their 77g7 account at least 7 days before the change takes effect. The updated policy will also be published on this page with a revised "Last Updated" date at the top.

If you continue to use the 77g7 platform after a policy update has taken effect, this will be taken as your acknowledgement of the revised terms. If you do not agree with a material change, you have the right to close your account by contacting our support team before the change comes into force.

We recommend bookmarking this page and reviewing it periodically to stay informed about how 77g7 handles your personal data. The version of this policy currently published at https://77g7.io/privacy-policy supersedes all previous versions.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 77g7 handles your personal data, please reach out to our dedicated support team. We are available 24 hours a day, 7 days a week, including during Bangladeshi public holidays such as Eid, Pohela Boishakh, Victory Day (December 16), and Independence Day (March 26).

All privacy-related correspondence should be directed to:

Please include your registered username and a clear description of your enquiry in all privacy-related emails. For data rights requests (access, erasure, portability, etc.), please also include a form of identity verification such as the email address registered to your account.